FAQ
What is Your Shipping Policy?
DOMESTIC
We ship anywhere in Australia with a flat fee of $50.
INTERNATIONAL
Unfortunately, we do not ship outside of Australia due to other countries customs and restrictions.
What is Your Return Policy?
Returns are available within 14 days from delivery. Please note that Verandah Posts will not cover return shipping fees for change of mind.
The product must also be in a sellable condition otherwise the refund will be at Verandah Posts discretion.
What Methods of Payment Do You Take?
We support all payment types including MasterCard, Visa, American Express, Discovery, Apply Pay and also Paypal for secured purchases.
How Do I Check My Order Status?
All orders will have a tracking number which will be sent to you once shipped. Please simply go to http://www.directfreight.com.au/ to track your purchase.